FAQ Mandela Stream It Always Seems
Impossible
Until It's Done.
Nelson Mandela
It Always Seems
Impossible
Until It's Done.
Nelson Mandela

FREQUENTLY ASKED QUESTIONS

General

What is a web hosting service?

Web hosting is, more or less, an agreement between you and a web hosting service provider that you will pay a monthly lease to own and operate a portion of their massive web servers. These are computers that will house all of your data, and will allow others to get a good look at the content you so painstakingly create. Think of it as a storage unit with windows that other Internet users will drive by and take a peep through.

In order to operate a web site you absolutely need a web hosting account, as no site can just live on the Internet without a web server. Since web server usually costs thousands of dollars it is much more affordable to simply lease one from a web hosting provider. Web hosting services give you the opportunity to reach the world wide web without making a significant investment.

How do I find the most suitable hosting plan?

Before you begin your comparison journey, you have to decide what type of web hosting will fit your needs as a webmaster. Your basic choices are shared, reseller, VPS, and dedicated hosting.

If you are just starting out online and you don’t have a lot of websites, then you may want to begin comparing cheap shared hosting plans. If you want more freedom over your hosting account, then you may want to choose a more powerful VPS hosting plan instead. Finally, if you’re extremely serious about being successful online and you want the best of the best, then you should being comparing dedicated hosting plans.

How Do I Buy a Domain Name?

Buying a domain name with DreamHost is simple and comes with features that a lot of other hosts don’t offer. Use our domain search tool to buy your desired domain name; we’ll let you know if someone else has already purchased it, and will serve up alternative versions that are available.

After buying your domain name with Mandelastream, you’ll also receive:

  • + Free WHOIS Privacy Protection (which keeps your website registration details private)
  • + auto-renewals (so you don’t have to worry about a lapse in ownership)
  • + unlimited subdomains (like blog.yoursite.com, or amsterdam.yoursite.com, for example)
  • + domain setting controls at your fingertips (like MX records, CNAME, etc.)
How Do I Migrate Over to MandelaStream?

If you want to move your web hosting to MandelaStream, the first step is to create a MandelaStream account – you can do that from any of our product pages (Shared Hosting, VPS, Dedicated, During the signup process, select the option to add your current domain to your new account – don’t worry, this does NOT affect your current live website!

Next, you’ll need to backup your website files and upload them to MandelaStream. 

Once you’ve migrated your website to MandelaStream servers, you’ll need to check the site to confirm that it looks and functions just as intended. If everything looks great, you’ll need to point your DNS to MandelaStream so people know where to find you! If this sounds complicated, don’t worry contact us. 

Have some questions before you get started? No worries. Get in touch with us and we’ll be happy to help.

What is a TLD?

Domain names end with extensions called TLDs. The TLD is the letters that appear after the last dot in the domain name. For example, .com is a TLD. Fortunately there are a wide variety of TLDs available, and there are even geographically specific TLDs that specify the location of a web site. The cost of a domain name will usually depend upon the TLD.

Dot com domains are the most common, with .org, .net and .info following closely behind in terms of popularity.

What are subdomains and how are they used?

Subdomains are actually extensions of a website that are primarily used to separate and categorize web site content. The address of the subdomain appears before the main domain name. For example – subdomain.example.com. It does not cost money to add a subdomain to your web site, and many web hosting providers allow the use of unlimited subdomains.

By creating a subdomain you are actually creating a separate web site within your site, which can be used as its own independent directory. When content is uploaded to the subdomain via FTP, a new FTP account should be created for the subdomain to facilitate quicker access to the site’s directories and files.

What is an IP address?

IP addresses are used to uniquely identify a website or computer. Any device that is connected to the internet is automatically assigned an IP address. IP stands for Internet Protocol, which is simply the practice through which data is transmitted over the internet. When a computer or web server is connected to a network it is given an IP address that separates it from all other devices on the network. An IP address is a string of numbers separated by dots that appear in the following format – 161.28.31.91. If you are connected to the internet right now then you have an IP address assigned to you.

IP address are crucial to internet communication because they dictate where a request for information is sent to. For example, if a web site visitors your site and clicks on a button, information is sent from their IP address to your web server. In order to return the proper information the web server will need to know the IP address of your computer.

What is a DNS?

Domain Name System is responsible for the allocation of domain names and traffic direction based on URLs in the address bar of the web browser. The Domain Name System is the largest database in the world, containing information about every web site in existence. There are currently more than 350 million unique active domains on the Internet.

Web sites are identified by the IP address of their server and/or server partition. However, an IP address is a number, which is far more difficult to remember than a simple phrase. In order to convert the IP address of a web site into a memorable phrase that is the domain name, a DNS server is needed.

What is a domain name server?

A name server is a web server assigned with the sole task of sending and receiving request pertaining to domain names and IP addresses. The job of the domain name server is to take a number like an IP address and turn it into a readable term that can be typed into a browser’s address bar, or vice versa.

Computers read Internet addresses much differently than humans. All computer language is in numbers and not letters. Therefore, in order for information to be transmitted from the nameserver to a user’s computer, the DNS has to transmit information pertaining to the address and meaning of the domain name. The domain name system is a basically the largest database in the world, receiving more requests than any other database.

What is a control panel?

Control panel is a graphical user interface (GUI) to manage your web hosting account. Within your control panel you can upload and organize site content, manage domain name settings, schedule duties and much more. Whether you need comprehensive traffic analysis or a simple interface to check your emails, a good web hosting control panel can do all of this and more.

What is the meaning of SSL?

SSL (Secure Sockets Layer) is one of the standard security protocols used by millions for establishing an encrypted connection between a web browser and a web server while preventing cybercriminals from reading and modifying any transaction done between them such as the transmission of sensitive information like credit card while doing online shopping. It ensures that all the data passed between the web browser and web server remains private and secured.

What is SSL TLS certificate?

TLS (Transport Layer Security) the successor protocol and an improved version of SSL (Secure Sockets Layer). It works similar to SSL using encryption for protecting the transmission of data and information.

Moreover, SSL Certificates are one of the digital certificates which prove that the identity of the websites is authenticated and all the information sent to SSL installed website will stay encrypted with the help of SSL/TLS technology.

What's more secure SSL or https?

SSL (Secure Sockets Layer) is the security protocol used for establishing a secured connection between web-browser and the webserver. It’s one of the industry security standard protocol, which is used by many websites for securing the online transactions of the clients. On the other hand, HTTPS (Hypertext Transfer Protocol over Secure Socket Layer), works as a sub-layer under the HTTP application layering. Here, HTTPS encrypts the regular HTTP message before sending and decrypts a message during its arrival.

Does SSL encrypt email?

Yes, SSL encrypts email. Moreover, it’s not possible by third parties to decrypt any email during data exchange if an SSL has encrypted it. Lastly, SSL/TLS technology is not only used for securing websites, online banking, but also for emails and it doesn’t matter whether it’s from email clients such as Outlook or a web browser.

What is Icecast, the program?

Icecast is a streaming server, which can stream audio (and video) to listeners/viewers. It supports Ogg (Vorbis, Theora), Opus, FLAC and WebM (VP8/VP9), nonfree codecs/formats like MP4 (H.264, MPEG4), M4A, NSV, AAC and MP3 might work, but we do not officially support those.

Can I use Icecast to stream like Spotify/Rdio/Pandora?

No. This kind of “streaming” is very different from what Icecast does. In Icecast you usually have a “station” (mountpoint) sourced by a source client like IceS and streamed by Icecast to a large amount of listeners. This implies that all listeners of that mountpoint get the same stream, so an individual listener can’t pause the stream or add different tracks without affecting all other users.

As already mentioned, Spotify and co. do not really “stream” in the classic meaning of the term. Actually what they in most cases do is provide the client with the individual songs and the client takes care of all the other things, like play/pause and playing the tracks in the desired order. It’s basically just simple file serving, which webservers like nginx or Apache do.

What is shoutcast, the program?

SHOUTcast DNAS is cross-platform proprietary software for streaming media over the Internet. … It allows digital audio content, primarily in MP3 or High-Efficiency Advanced Audio Coding format, to be broadcast to and from media player software, enabling the creation of Internet radio “stations”.

Do radio stations need permission to play songs?

As a noncommercial broadcast radio station (that might also stream over the Internet), you cannot simply play any music you want legally; you need permission. Fortunately, you don’t have to go around cutting checks to every band whose music you use. Rather, you can pay to license music in bulk.

Is owning a radio station profitable?

How much profit can a (internet)radio station make? The exact profit of your radio station will obviously depend on factors ranging from audience size to programming cost to the amount of advertisers. However, the most popular local radio stations in the country are able to make over $60 million in ad revenue each year.

Can you play copyrighted music on radio?

When it comes to music and radio, whether over the air or the Internet, there are at least two copyrights that are of concern including the musical work and the sound recording. For FCC licensed radio stations not streaming copyrighted music, the only rights involved currently are the musical works (compositions).

Do you offer a Licence to play music on Internet radio?

We do not regulate online-only radio services, and so these stations do not require a licence from MandelaStream. However, to play any music on an online station, you will need the relevant licences from the music royalty collection agencies, Sena, Buma/Sterna, PPL and PRS for Music.

Do you need a license in Europe?

Although stream licensing may seem like a whole lot of work and money, it’s definitely worth staying on the right side of the law. Nobody can really rock a prison jumpsuit, after all. So get on the licensing bus as soon as you need to. Now that you have a frame of reference to figure out licensing.

Licensing bodies in other countries

Each country has their own laws and organisations regarding broadcasting and copyright. Here are some of the relevant licensing bodies for countries outside of the UK and USA.

France

SACEM: They offer a range of different licenses to cover your specific internet radio needs.

Germany

GEMA

GVL: Be sure to check out the licenses for both Web Radio, which covers your online station, and Public Performance, which covers your station for public broadcasts.

Please note that if you plan on broadcasting commercial music on your online radio station, you’ll need licenses from both GEMA and GVL.

Netherlands

Buma/Stemra: You can check if they cover your type of music broadcasting license here.

Do you need a license in the UK?

Licensing in the UK

There are two main licensing bodies to look out for in the UK, namely the PRS (Performing Rights Society) and PPL (Phonographic Performance Limited).

A PRS license will cover you for public broadcast services like webcasting, podcasting, on-demand streaming, and general entertainment to a UK-based audience. It covers royalties for the authors and songwriters. A PPL license will cover you for playing recorded music on your online radio station. It covers royalties for to record companies and the performing artists. 

If you intend to run an online radio station that broadcasts commercial music in the UK, you’ll need both a PPL license and a PRS license for it to be legal. There are a number of PRS licensing options available that will depend on your income. You will need a LOML (Limited Online Music License) if you earn less than £12,500. If your income is above £12,500 but below £200,000, you will need a LOML+. If your income exceeds £200,000, you will require a Music Streaming License. These licenses do not require monthly fees or royalty calculations. Instead, you obtain these licenses by paying an annual fee, which then covers your online broadcasts for the year.  

Do you need a license in the USA?

Licensing in the USA

If you’re looking for a license to cover your online radio broadcasts in the USA, you’ll need to apply for a statutory license. There are four main licensing bodies that offer statutory licenses in the USA. These are ASCAP (American Society of Composers, Authors, and Publishers), BMI (Broadcast Music Inc), SESAC (Society from European Stage Authors and Composers), and SoundExchange.

ASCAP, BMI, and SESAC are Performance Rights Organizations (PRO’s) that collect and distribute royalties for ‘public performances’. Public performances include broadcasts to public spaces, like restaurants or businesses, as well as broadcasts over the internet, TV, or radio. So if you’re planning on broadcasting commercial music in public spaces, you’ll need one (or more) of these licenses (ASCAPBMISESAC).

SoundExchange is a service provider that will have you covered if you broadcast your radio shows on the internet. Licensing from SoundExchange covers you for digital public performance royalties. That is, they’ll cover you for broadcasts over digital platforms only.  

You’ll find that most popular musicians are registered under either ASCAP, BMI, or SESAC. So, if you’re planning on keeping track of your royalty payments yourself, you’ll have some work to do. You’ll need to figure out which of the tracks on your list fall under which organisation, and then get licensed by those respective organisations. Keep in mind that you’ll also have to keep track of the number of performances heard by your listeners. At Spacial, we’ll happily provide you with the data you need to generate royalty reports for your station. 

There are service providers covering USA stream licensing that can do all of this for you. By paying them a fee, you sidestep all the work and the tallying up of the royalty fees you owe. They then collect the royalties from you and redistribute them to the respective Performance Rights Organisations. These services make stream licensing a whole lot easier at the end of the day. Some of these include streamlicensing.com, and Live365 (which you can integrate with MandelaStream )

Do you offer free Auto Dj Free broadcasting plant?

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What is automated streaming?

You can automate your radio station with free software from your computer/ studio or stream your radio station from the cloud. You don’t need any special equipment or studio to stream your existing radio station or to create an online radio station a PC, Mac, or even an iPhone, iPad or Android device will work.

How does your pricing work?

We have many services, features and configuration options that we will customize into a plan to fit your specific needs and budget.  We can provide scalable services and pricing to start small and adapt as you grow.  Let us know what you would like to do and we will be happy to answer your questions and provide you a quote with absolutely no pressure or obligation. We also provide a no risk, 30 day money back guarantee.

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