We are completely committed to offering an elite-class hosting products at the best price possible. And if for any reason you feel that our products did not live up to your expectations or you think that somehow our service did not meet your standards of excellence, we offer a no-hassle 100% money back guarantee for 30 days. In other words, you can get your money back for any purchase made within the past 30 days.
The Guarantee does not apply to Virtual or Dedicated Servers, Domain Names, WHOIS, Firewalls, Exchange Mailboxes or shared hosting service renewals.
Users can request a refund of their full payment in just a few steps.
If you are having any issues at all please contact us. We are happy to help with everything from advice to installation.
A very quick and easy refund process has been devised by mandelastream.com for all our users. You just need to provide the order information in our Refund Request form. You can get your refund amount returned to your original payment method. If you intend to buy or renew an hosting service from mandelastream.com please consider our store credit option, which would provide the full value of your purchase as a store credit which has no expiration and can be used for any product.
Please note that refund requests may take up to 72 hours to process, and we will contact you if any additional details are needed. If you opt for a store credit, that is handled automatically – and can be used immediately.